Reviews from
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4.8
#
1870 Reviews
4.8 Average of 1870 Reviews
  • C P
    20 hours ago

    Excellent service and communication from Dan Casson.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    good morning, we're delighted to hear that you received excellent service and communication from Dan Casson. If you need any assistance in the future, please don't hesitate to ask.

  • barry hibbard
    1 day ago

    Nothing

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Thanks for the 5 star review!

  • Lyndsay Dudley
    1 day ago

    Love the Arkana! Thank you Steve for everything!!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 8 hours ago

    Good morning Lyndsay, we're delighted that you love your Arkana! If you need any assistance in the future, please feel free to reach out.

  • Gill Driver
    1 day ago

    Great experience with Dan Casson, very helpful and informative. Saw the car we wanted, made an enquiry, test drove it, bought it!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Good morning Gill, thank you for sharing your feedback. We're glad you had a great experience with Dan Casson, and that your process was very easy! If you need any further assistance, please feel free to reach out.

  • Adam May
    2 days ago

    Thank you Zach and Lee for the excellent service you provided me and my Fiancee, we are extremely happy with the new car!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Good morning Adam, thank you for your kind words! We're delighted to hear that Zach and Lee provided you and your fiancée with excellent service. If you have any further questions or need assistance in the future, feel free to reach out.

  • Derek Nunn
    2 days ago

    Very friendly and knowledgeable. Extremely helpful. We dealt with zach when buying our car,a real pleasure. When it's time to change our car we'll definitely go back.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Thank you for sharing your experience! We're thrilled to hear that Zach provided you with excellent service. It's great to know that he was friendly, knowledgeable, and extremely helpful. If you have any questions in the future, please don't hesitate to ask.

  • Ray Surridge
    5 days ago

    Great salesman

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 8 hours ago

    Good morning Ray, thanks for the feedback! If you need any help in the future, please feel free to reach out.

  • Gill Whitehead
    5 days ago

    Great customer service at Toomey Renault Basildon. Would highly recommend Dave Reed. Found him very helpful from the moment my husband and I stepped into the showroom. He explained every detail required, and made us feel at ease, with no pressure put upon us. Many thanks to Dave, we are looking forward to our new vehicle.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 7 hours ago

    Hi Gill, thank you for sharing your experience! We're thrilled to hear that you had a great customer service experience at Toomey Renault Basildon, particularly with Dave Reed. It's wonderful to know that Dave was helpful, informative, and made you feel at ease throughout the process. We truly appreciate your recommendation!

  • Sam
    5 days ago

    Just bought a Renault Captur. Joe was great , very helpful, polite and made the experience of buying my new car easy and stress free. Great communication throughout and also stayed late so I could pick up my new car after work. Outstanding service .

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 7 hours ago

    Good morning Sam, thank you for sharing your feedback about your stress free experience! We're glad to hear that Joe was polite, helpful and had great communication. If you need any assistance in the future, please don't hesitate to ask.

  • G. Chapman
    6 days ago

    My wife and I had excellent service from the team at Renault Basildon and withJoeGaurav Kumar who was great helping us when buying our Clio. Highly recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 8 hours ago

    Thank you for sharing your experience! We're delighted to hear that you and your wife received excellent service from the team at Renault Basildon, especially from Gaurav Kumar. It's fantastic to know that Gaurav was great in assisting you with purchasing your Clio. We truly appreciate your recommendation!

  • Amy Burrows
    6 days ago

    I had the pleasure of dealing with Dan Casson at toomey Renault. He made the whole experience incredibly easy, whilst having my best interest at heart. I have never come across a car salesman so genuine and likeable. He truly is an asset to the business. Doreen Burrows

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 8 hours ago

    Thank you for sharing your experience! We're delighted to hear that Dan Casson provided you with exceptional service and made the car buying experience incredibly easy. It's wonderful to know that he had your best interests at heart and that you found him to be genuine and likeable. We truly appreciate your kind words and consider Dan to be a valuable asset to our business. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Daniel Short
    6 days ago

    Patrick helped me and my mum today looking for a Renault Captur he found my mum the right car and managed to beat what we wanted to pay. Highly recommend dealing with Patrick Kelly.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Daniel, thanks for taking the time to leave your feedback! We're delighted to hear that Patrick was helpful and managed to beat the price you were looking to pay. If you need any assistance in the future, please don't hesitate to reach out.

  • Christine Beales
    1 week ago

    Nothing to add

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 6 days ago

    Thanks for the 5-star review!

  • Lee Peat
    1 week ago

    Michael was an absolute pleasure to work with and explained fully all the details of our chosen vehicles. He is the consummate professional, with many years of experience and also, has a wicked sense of humour and a witty temperament and is not afraid to share an anecdote or two. We even got to meet Wes, one of Michaels co-workers, who offered assistance whilst Michael dealt with the mattersupstairsWe would definitely recommend Michael and all the team to any prospective customers of Toomeys. Not only has the business stood the test of time; but it still carries the same family values that the business was built on. When we look to updating our vehicles in the future, there is only one place which is top of our list to visit first.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Lee, thank you for sharing your experience! It's wonderful to hear that Michael provided you with excellent service and took the time to fully explain all the details of your chosen vehicles. We're delighted that you found him to be professional with a great sense of humor. We truly appreciate your recommendation and your kind words about our business and its family values. We look forward to welcoming you back in the future when you're ready to update your vehicle. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Jacky Holt
    1 week ago

    Have just bought a new Renault Clio Techno in exchange for a previous Clio. The service and information provided by the sales dept in particular Dan Casson was excellent.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're delighted to hear that Dan Casson provided excellent service and information during your exchange for a new Renault Clio. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!

  • Francis Boundy
    1 week ago

    Very efficient.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Hi Francis, thank you for leaving a 5-star review. We're glad to hear our team were efficient. if you need any assistance in the future, please don't hesitate to ask.

  • Jade Briant
    1 week ago

    Excellent service once again from Steve. Also friendly and welcoming and always on hand when we needed him. Found the perfect car for our trade in. Once again thank you very much Steve.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're thrilled to hear that Steve provided you with excellent service once again. It's wonderful to know that he was friendly, welcoming, and always available when you needed assistance. If you have any further questions or need assistance in the future, feel free to reach out.

  • sarah Thatcher
    1 week ago

    Steve at Tommey great friendly guy, very helpful, honest and reliable, Steve always goes out his way to try and find you the car your looking for with no pressure or hassle, this is the 2nd time I been back to Steve and amazing customer service as always..

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Sarah, thank you for sharing your experience! We're delighted to hear that Steve provided you with great, friendly service and went out of his way to assist you. It's wonderful to know that he was helpful, honest, and reliable throughout your car-buying journey. We appreciate your continued trust in Steve and our dealership. If you ever need assistance in the future, don't hesitate to reach out.

  • TSLCHARNA
    1 week ago

    We were well looked after by David from the initial test drive to collecting our new Clio. Every part of the process was seamless. David kept us informed at every step and promptly answered any questions we had. A truly personal service. Thank you David, from Mr & Mrs Heggie.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your wonderful experience! We're delighted to hear that David provided you with such excellent service, from the initial test drive to collecting your new Clio. It's fantastic to know that he kept you informed throughout the process and promptly addressed any questions you had, providing a truly personal touch. We'll be sure to pass along your kind words to David. If you ever need further assistance or have any questions, feel free to reach out.

  • Anna Prowse
    1 week ago

    What a pleasurable experience to buying a car! From start to finish could not fault Dan Casson at Renault for his personal service. I genuinely felt like a valued customer and if I'm honest, I left feeling like a friend. Nothing was fabricated, everything was honest and I would return without question to buy my next car. Thank you so much as recently had dealing with another car dealership (not Southend based) and Dan restored my faith. Renault should be proud to have you. Hopefully see you soon.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Anna, thank you for sharing your delightful experience! We're thrilled to hear that Dan Casson provided exceptional service and made your car-buying journey so enjoyable. It's fantastic to know that he treated you like a valued customer and left such a positive impression. We're proud to have Dan on our team, and we'll be sure to pass along your kind words. We look forward to welcoming you back for your next car purchase. If you have any further questions or need assistance, don't hesitate to reach out.

  • Kevin Reseigh
    1 week ago

    The service I received was great.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Kevin, we're thrilled to hear that you received great service from our team here at Toomey Renault Basildon. If you need any assistance in the future, please feel free to reach out.

  • Joe Wilkins
    1 week ago

    Steve Moros went above and beyond for us on our search for a new car, highly recommended his knowledge, and customer care second too none

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Joe, we're delighted to hear that Steve went above and beyond on your search for a new car. We appreciate your review and recommendation, and if you need any further assistance please feel free to reach out.

  • Adam
    2 weeks ago

    I was with my friend Richard who was purchasing a new Renault Clio. From the first to phone call to the completion of the purchase, our sales assistant Joe Kumar couldn't have been any better. First class service from start to finish.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Adam, thank you for sharing your experience! We're delighted to hear that Joe Kumar provided first-class service from the first phone call to the completion of the purchase of the new Renault Clio. It's fantastic to know that he exceeded your expectations. If you or your friend have any further questions or need assistance, please don't hesitate to reach out.

  • Richard
    2 weeks ago

    Michael at Toomey Dacia was great all the way through my wife purchasing our new Dacia Duster - couldn’t do enough for us. Excellent service as always

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for sharing your experience! We're thrilled to hear that Michael provided excellent and attentive service throughout your wife's purchase of the new Dacia Duster. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

  • Robert Romang
    2 weeks ago

    It was a pleasure dealing with Toomey Renault Basildon for the purchase of our used Dacia Duster. Michael Daws was very helpful and made the whole experience very simple.would highly recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Robert, thank you for sharing your experience! We're delighted to hear that Michael Daws provided excellent service and made the process of purchasing your used Dacia Duster simple and enjoyable. We appreciate your recommendation and look forward to assisting you in the future.

  • Pauline Elston
    2 weeks ago

    Recently changed my Renault car. Sales Representative who dealt with me was Steve Moros. He dealt with my sale in a very professional manner. Was very informative, answered all questions I asked politely. Credit to Renault Sales

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Pauline, thank you for sharing your experience! We're delighted to hear that Steve Moros provided you with professional and informative service during your car purchase. We appreciate your kind words and hope you're enjoying your new Renault. If you have any further questions or need assistance, feel free to reach out.

  • Patrick Willis
    2 weeks ago

    Great experience buying our Renault Kadjar. Dan was friendly, professional and dedicated to ensuring we got the best car possible. Would recommend the team at Toomey’s.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for sharing your experience! We're thrilled to hear that Dan provided you with a great car-buying experience, being friendly, professional, and dedicated throughout the process. We appreciate your recommendation and hope you enjoy your Renault Kadjar! If you need anything else, don't hesitate to reach out.

  • JAMES CHRISTMAS
    2 weeks ago

    Best experience in buying a new car, Steve moros was very helpful nothing was to much trouble for him and I would definitely use Toomey and Steve again

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Hi James, thanks for leaving a 5-star review. We're thrilled to hear that Steve was very helpful, and we look forward to helping you again in the future! If you have any further questions, please feel free to reach out.

  • Neil Duckers
    2 weeks ago

    We were made to feel very welcome by Dan Casson. Showed various options with no sales pressure at all. Great car, great experience!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Hi Neil, thank you for sharing your experience! We're delighted to hear that Dan Casson provided you with a welcoming and pressure-free experience while showing you various options. We're thrilled that you found a great car and had a positive visit with us. If you have any further questions or need assistance, feel free to reach out.

  • bob figg
    2 weeks ago

    good service by dave

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thanks for the 5-star review Bob! If you need any further assistance, please don't hesitate to ask.

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