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10 hours ago
Patrick helped me and my mum today looking for a Renault Captur he found my mum the right car and managed to beat what we wanted to pay. Highly recommend dealing with Patrick Kelly.
Daniel Short
Toomey Renault Southend
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10 hours ago
Jane was professional and informative when we purchased our car from her. Thank you.
Phil Townsend
Toomey MG Basildon
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13 hours ago
Pedro and his team are professional and attentive. Highly recommended
clifford charlesworth
Toomey MG Basildon
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18 hours ago
Filmed themselves violation the Road Traffic Act for Tiktok videos.
I reported them to the police.
If this is the level of care they show then why would they care about what they sell.
Ken Donik
Toomey Motor Group Ltd
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18 hours ago
Nothing to add
Christine Beales
Toomey Renault Southend
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18 hours ago
Excellent service from Tony Hopkins, explained everything about my new car fully, took time to answer my questions, was very patient while I had a test drive, and having the added bonus of Tony sending me a video of how the car works is going above and beyond.
5 star service as usual from Toomey Nissan Basildon.
Thank you
shani wilkinson
Toomey Nissan Basildon
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1 day ago
We have been looking around for a new car for a while and ended up in Toomy Nissan Southend on a Sunday afternoon.
After a bit of browsing we were approached by a very welcoming team member (Jessica). The showroom was extremely busy but Jessica and the team were doing an excellent job of managing the footfall in a controlled and professional manner so everyone felt they were being attended to.
The upshot of this visit was we ended up booking a test drive and negotiating a deal with Jessica and her manager John who was also extremely professional and friendly.
This 5 star rating is well deserved for numerous reasons but the main one has to be the teams approach to customer service from the top down. Nothing was too much trouble and it was clear that the customer first approach was their priority and real.
Would I be comfortable recommending this showroom to others, definitely.
Thanks Jessica, John and team and well done.
Les
Toomey Nissan Southend
Response from Toomey Motor Group Limited 21 hours ago Good morning Les and thank you for your excellent detailed five-star review. We are delighted to hear that on Sunday Jessica was able to ensure you received a professional, attentive and comfortable experience despite the showroom being busy. If you need further support or have any questions please reach out to the Toomey Nissan Southend team again. Thank you!
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1 day ago
Michael was an absolute pleasure to work with and explained fully all the details of our chosen vehicles. He is the consummate professional, with many years of experience and also, has a wicked sense of humour and a witty temperament and is not afraid to share an anecdote or two. We even got to meet Wes, one of Michaels co-workers, who offered assistance whilst Michael dealt with the mattersupstairsWe would definitely recommend Michael and all the team to any prospective customers of Toomeys. Not only has the business stood the test of time; but it still carries the same family values that the business was built on. When we look to updating our vehicles in the future, there is only one place which is top of our list to visit first.
Lee Peat
Toomey Renault Basildon
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1 day ago
Amazing customer service from Dominic, who could not have been more helpful. He was very happy to guide us through the finance options to ensure it was suitable for us. Dominic was easy to talk to, with no pushy sales tactics - a great experience, definitely worth a visit if you are on the look out for a new/used car. Thank you for your help, Dominic - much appreciated. Look forward to doing business again. 5 stars, 10 out of 10!
Charles Still
Toomey Peugeot Southend
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1 day ago
Chris made the whole process easy from start to finish. Happy driver.
Alex Hall
Toomey Vauxhall Basildon
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1 day ago
Jordan did a great job when selling the car to us. He was nothing like the stereotypical salesman and was helpful and informative without being at all pushy.
Jim Pope
Toomey Citroen Basildon
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1 day ago
Had my service and air con re gassed, was looked after he all the staff and Jamie was very helpful on the service desk. I find all the staff friendly and knowledgeable on their Hyundai vehicles.
Chris Cutmore
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 21 hours ago Hi Chris, we are pleased to hear that Jamie and the team made sure you had a 5-star experience! If you need anything else, please let us know!
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1 day ago
Good friendly service
Lorraine Warner
Toomey Nissan Southend
Response from Toomey Motor Group Limited 21 hours ago Good morning Lorraine and thank you for your excellent review! It's great to hear you received a friendly service during your experience with us. If you need additional support please reach out to the team again. Thank you!
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1 day ago
Jane was particularly professional and friendly, she provided an excellent service.
Jayne Mckay
Toomey MG Basildon
Response from Toomey Motor Group Limited 21 hours ago Good morning Jayne and thank you for your excellent five-star review. We are delighted to hear that Jane was friendly and provided excellent service throughout your experience with us. If you need further support please reach out to the team again. Thank you!
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1 day ago
Good customer service with Steve Moros
Tole rico perez
Toomey Dacia Basildon
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1 day ago
Thank you Jamie for the quick, friendly and professional service.
Tifu Kamaly
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 21 hours ago Hi Tifu, we are pleased to hear about the 5-star experience you received!
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1 day ago
Visited the showroom a couple of weeks ago to look for a first car for my kids. Were given great service by Andy who showed us a variety of options and we settled on an i10 which we picked up earlier this week. An entirely fuss free experience. Thank you
Jeremy Nash
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 21 hours ago Hi Jeremy, we are delighted that Andy showed you all of your options and ensured you had a 5-star experience! If you need anything else, please get in contact again!
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2 days ago
I couldn't of ask for a better service from Billy Scott at toomey Peugeot. We came to toomey Peugeot southend at the end of January knowing we wanted the 3008. Billy gave us a test drive and it confirm that was our car we did want. We done the deal and had to wait for it to be in. Now I have my 3008 and am so over the moon with it. Thank you and we recommend you to everyone. You won't be disappointed
Danielle Brewer
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 day ago Good Morning Danielle, thank you very much for your 5 star review at Toomey Peugeot, we are very pleased to hear that Billy was very helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 days ago
Kim Wright
Petrol Filling Station and SPAR
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2 days ago
Tony Hopkins, couldn’t fault him. Been so helpful and great from start to finish. Highly recommend
Becky Munt
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 day ago Thank you for your review, Becky! It's great to know that Tony provided a helpful, flawless and attentive service throughout your experience with us. If you need additional support please reach out to the team again. Thank you!
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2 days ago
Excellent service talked through everything, been in regular contact Thank you Dragos and Daisy
Claire Hollick
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 day ago Hi Claire, we are delighted to hear about the 5-star experience you had with Dragos and Daisy at Toomey Hyundai!
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2 days ago
Fab service by Lukas and the Nissan team at Toomey’s
Andy Williams
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 day ago Thank you for your review, Andy! We are thrilled to hear that you received a fab service from Lukas and the Nissan team during your experience with us. If you need additional support please reach out again. Thank you!
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2 days ago
Tony Hopkins great service!
Dejan Byrne
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 day ago Good morning Dejan! We are delighted that you had a great service with Tony during your experience with us. If you need additional support please reach out to the team again. Thank you!
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2 days ago
We dealt with Jordan , who went well beyond expectations to help us sort out our new car. Will definitely use again
tina falkenberg
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 day ago Good Morning Tina, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan went above and beyond for your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 days ago
Great experience mega helpful and informative many thanks
Ruth Cooper
Toomey Motor Group Ltd
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2 days ago
Visited Hyundai Southend Monday greeted by Jamie , was booked in for first thing in the morning , well done Jamie and Southend Hyundai fantastic service made to feel very welcome and team are very professional. Thanks again .
Derek
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 day ago Hi Derek, we are pleased to hear that Jamie was attentive and made you feel welcome! If you need anything else, please do not hesitate to contact us again!
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2 days ago
I had the lovely pleasure of dealing with Shea at TC Store Brentwood who sold me my new VW Tiguan R Line. I highly recommend TC Store, as Shea and the team look after all our needs with professionalism and care
Katie Hollick
TC Store
Response from Toomey Motor Group Limited 21 hours ago Hi Katie,
Thank you for taking the time to write a great review! We're thrilled Shea and the team at TC Store Brentwood provided such a fantastic experience. We appreciate you choosing us for your new VW Tiguan R Line! Thank you, TC Store.
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2 days ago
I thought Lukas was really helpful to me making sure every thing was right for me when choosing my car I would recommend anybody going to Lukas for there car as he explains everything slowly so you can understand everything you need know bout your car and he only has your best interest as heart
della wood
Toomey Nissan Basildon
Response from Toomey Motor Group Limited 1 day ago Good morning Della and thank you for your review! We are delighted to hear that Lukas was really helpful in making sure that everything was right for you. It's great to know that he was attentive, informative and ensured you received excellent service throughout. If you need additional support please reach out to the team again. Thank you!
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2 days ago
Jane was amazing I would definitely recommend talking to her.
Vinny Hollings
Toomey MG Basildon
Response from Toomey Motor Group Limited 1 day ago Thank you for the great review Vinny - we are delighted to hear that Jane was amazing throughout your experience with us. If you need additional support please reach out to the team again. Thank you!
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2 days ago
Excellent service . Lee Rendell was most helpful and found me the perfect car! Happy lady indeed!
Lorraine Blundell
Toomey Peugeot Southend
Response from Toomey Motor Group Limited 1 day ago Good Morning Lorraine, thank you very much for your 5 star review at Toomey Peugeot, we are delighted to hear that Lee was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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