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1 day ago
I recently purchased a second hand Citroen C3 for my daughter from Toomey Basildon and could not have been better looked after by Dan James of the sales team. Dan’s help continued with the no-question resolution of a service history issue (drive chain replacement) including the provision of a courtesy vehicle (latest EV!) for 2 days. I can highly recommend Toomey and Dan in particular.
Brent Fraser
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 day ago Good Morning Brent, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very helpful and provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 week ago
I visited Toomey to look at the cars, I saw this Citroën C3 Aircross and fell in love with it. The salesman was Jordan at the Basildon branch and he was so helpful, he answered any questions I had while I was there and also when I contacted him via phone. The sale went through very smoothly and I can't thank Jordan enough for his excellent customer service. Thank you
June Anderson
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning June, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan was very helpful with your customer service experience. We hope you you’re your new Citroen C3 Aircross! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 weeks ago
So happy with my new car from Toomeys Citroen at Basildon. Salesman Dan James was brilliant. Such great service, couldn’t ask for more
Jane Lee
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning Jane, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very helpful and provided you with a great customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 weeks ago
Jordan did a great job when selling the car to us. He was nothing like the stereotypical salesman and was helpful and informative without being at all pushy.
Jim Pope
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 weeks ago Thank you for your review, Jim! We are delighted to hear that Jordan did a great job during the purchase of your new car. It's great that he was able to be helpful and informative throughout your experience with us. If you need further support or have any questions please reach out to the team again. Thank you!
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3 weeks ago
We dealt with Jordan , who went well beyond expectations to help us sort out our new car. Will definitely use again
tina falkenberg
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 weeks ago Good Morning Tina, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan went above and beyond for your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 weeks ago
Fantastic garage - intent on serving the customerwith good value cars, rather than forcing sales. Jordan was able to answer all of our questions and nothing was too much trouble. Everything we needed was arranged swiftly without any problems - the most fun we've had buying a car ever!
Sarah Watkins
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Sarah, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan was very informative, efficient and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 weeks ago
Absolutely outrageous that they don’t allow an instalment payment plan in this economy. Keep up with the times!
November Born
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning, we are sorry to hear to you have had a negative experience with us at Toomey Citroen. Our team would to help resolve this issue with you, please can you email customerrelations@toomeymotorgroup.co.uk with more detail and your best contact information, our team will do everything we can to help you. Kind Regards, Toomey Motor Group.
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3 weeks ago
We visited Toomey Basildon to have a look around and got a brilliant, friendly service from the start. Many thanks to Jordan Braidwood - our Citroen C3 is fab!
Steve Mann
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Steve, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan was very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 weeks ago
Dan has been extremely helpful from start to finish. Thank you so much
Codie Harvey
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Codie, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 weeks ago
After using Cinch over the past few times when renewing my car, I decided to go back to the proper way car and buy from a dealership. From my first enquiry about a Citroen to being handed my new car keys a few days later, Dan James at Toomey Citroen, Basildon proved to be a most excellent salesman and he followed up on everything he said he was going to do. I am very pleased with my purchase and give Dan James a 10 out of 10 - job well done!!
David Huggett
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning David, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Dan was very pleased and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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3 weeks ago
Great experience Dan was very professional.
Ian Mathews
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 3 weeks ago Good Morning Ian, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very professional and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
GAV was really helpful, extremely friendly.
Good customer service
Mark Melly
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 4 weeks ago Good Morning Mark, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear Gavin was very friendly and very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Had a "will not start in 1000km" adblue warning. 4 kids in the car and 1700km from home. They slotted us in their busy schedule to get it reset so we can get home.
Good service, lovely staff.
Benjamin Smither
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 4 weeks ago Good Morning Benjamin, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that our staff managed to resolve your car issue to help get you and your children back home safely! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Excellent customer service from all the team especially Dan. Great communication and easy paperwork. I thoroughly recommend Dan and the the team.
Jill Kistruck
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Jill, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very communicative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Very happy with service and help I received from Daniel James buying a Citroen. Dan explained things well and I felt very comfortable with the whole process. Friendly but very professional too.
Ann Darnell
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Ann, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Daniel was very friendly, professional and informative with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
I needed the limiter on my van removed, the service advisor was knowledgable on the solution and didnt try to rip me off with excessive diagnostic charges. One of the best interactions I've had with any dealership and a complete contrast to the other two Citroen dealerships I phoned prior.
Greg Frazer
Toomey Citroen Southend (Service Only)
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1 month ago
Jordan was extremely polite helpful and offered a 1st class service. Nothing was too much trouble. I would thoroughly recommend buying a car from here.
David Saker
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning David, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Jordan was very helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Gavin was super helpful when I was buying my first car and helped me find affordable finance and helped me with anything i needed and was really great at letting me know what my car is like, what all the switches button, and how the infotainment screen works, and was great at making sure the car was up to scratch before I collected it and making sure I was ready and happy with the car! I’m really greatful. Thank You Gavin
Charlie Glover
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Charlie, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Gavin was very informative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Took delivery of a new Citroen E-Berlingo yesterday. My customer experience from start to finish was excellent. I sent an initial enquiry through Toomey's website and the next morning I received a text message and email with a 'walk round' video of the vehicle I was interested in. This was followed up a few hours later with a phone call from Daniel James. Daniel was very professional, friendly and courteous. Daniel dealt with my entire transaction from start to finish and it was great having this single point of contact. I am delighted with my new vehicle and can't recommend Toomey Citroen Basildon highly enough. Toomey's can rest assured that they have secured themselves a returning customer.
Paws Up Academy
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Daniel was very friendly, professional and helpful with your customer service experience and we hope you love your new E-Berlingo! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Just a purchased a vehicle form Toomey Citroen Basildon. Exceptional support from Gavin Harris throughout the whole process from start to finish. Gavin went above an beyond to support me my vehicle search, even sending a personalised video of the vehicle and specification because of my location an not being able to view it in person. He arranged delivery to my door by 07:15am with two days of purchase. Exception service, would highly recommend speaking to Gavin Harris @Toomey Citroen Basildon.
ian bond
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning Ian, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Gavin went above and beyond to provide you a professional and helpful customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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1 month ago
Great experience, already planning on getting another van!
Michał Jankowiak
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 1 month ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that our staff provided you with a great customer service experience and we hope you love your new van already! Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 months ago
We purchased a C5 Aircross, with the expert help from Dan , it was a pleasure to deal with him ,answering all our questions and guiding us on how to use all the functions of the car.Thanks would not hesitate in recommending Toomey Citroen and Dan .
gary copsey
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Gary, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan was very information and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Toomey Motor Group.
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2 months ago
Polite staff, friendly and explained everything simply! Spoke with Dan James who I would recommend.
Amy
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Amy, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan James was very informative, polite and friendly with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Service was good, kept me informed at every step.
Daniel James was professional, he gave me all the options, including the electric car, we did go with petrol however.
We are very happy with the car, happy with the service and hand over.
Thank you!
Derek Emerson
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Daniel was very professional, informative and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Dan was amazing from start to finish, the process of buying my new car was simple and the communication was great throughout.
Thanks Dan, love my Arsenal red!
Chesh :)
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very communicative and helpful with your car purchasing experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Dan at Citreon was very helpful and made purchasing our new car a seamless process. Can't recommend him highly enough
Les Toop
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Dan helped provide you with a seamless car purchasing journey. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Would like to thank Gavin for he’s time and experience in the sale of my new van. Very happy with everything hanks again
Simon Baker
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Simon, thank you very much for your 5 star review at Toomey Citroen, we are very pleased to hear that Gavin provided you with an excellent customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Just received my new Citroen Dispatch from Toomey Citroen Basildon. Gavin Harris was totally outstanding. All sorted within two weeks to find it sitting at my front door at 8am this morning.
Thank you Gavin
matthew King
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Matthew, thank you very much for your 5 star review at Toomey Citroen, we are delighted to hear that Gavin was very helpful with your new Citroen Dispatch handover! Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Absolutely amazing service by Dan, was very helpful and a great laugh when talking to him. Can’t thank him enough for all of his help when purchasing our new car!
Codi hitchcock
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Codi, thank you very much for your 5 star review at Toomey Citroen, we are pleased to hear that Dan was very friendly and helpful with your customer service experience. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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2 months ago
Rachael Freeman
Toomey Citroen Basildon
Response from Toomey Motor Group Limited 2 months ago Good Morning Rachel, thank you very much for taking the time to leave your 5 star review at Toomey Citroen. Should you require any further assistance, please do not hesitate to contact us again – Kind Regards, Toomey Motor Group.
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