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6 hours ago
Had annual service and MOT booked. Faults discovered with my front brakes. Engineers video was too quick for me to take in and I was uncomfortable just pressing boxes on my phone. Jamie printed out the interim report and went through it with me so that I could choose the next steps and know how much it was going to cost.
Lesley Slade
Toomey Hyundai Southend
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1 day ago
Just wanted to thank Lewis for helping me find my next car and taking me through the process step by step and not being pressured just taking me through and giving me all the options, as women buying a car you are so often treated like you don’t know what you’re talking about and I have walked out of show room feeling humiliating, but Lewis was a perfect gentleman. Lukas was very professional when finding the car that I won’t and gave me a very fair valuation on my car I was as pleased that I never had any intention on my car but I was so pleased that I signed on the dotted lines and looked forward to when my new car delivered, thank you Lewis & Lukas for looking after me and I will be telling everyone what wonderful service I received.
Lucy Blomfield
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 8 hours ago Hi Lucy, we are pleased to hear that Lewis and the team at Toomey Hyundai didn't make you feel pressured and talked you through the process of getting your car. We are glad you were treated with respect and that the team communicated well throughout the process!
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2 days ago
We would like to say how helpful Kieran was from our first phone call to when we got to the show room, how honest both himself and Neil was in giving us all the relevant information about the car we wanted to order with them through the motability scheme, as well as price’s and even looking at what stock was available, so that we wouldn’t have to wait longer they found an Iqonic 5 premium for us, Kieran was friendly, knowledgeable, honest and gave us time which we appreciate and made sure he put our order through without making us come back another day, Thank you.
Hong Pham
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 1 day ago Hi Hong, we are delighted to hear how helpful Kieran was from the second you phoned us! We hope you enjoy your IONIQ 5 and look forward to seeing you again in the future! If you need anything else, please contact us again!
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3 days ago
We had excellent service from Andy Marshall and colleagues when purchasing my wife's car following a traumatic experience involving the write off of her previous vehicle.
All our questions were answered fully, and the test drive was really helpful in securing the deal.
We can thoroughly recommend this business.
Thanks.
Tony Le Masurier
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 day ago Hi Tony, we are pleased to hear that Andy made the process of buying your wife's car so simple! If you need anything else, please contact us again!
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3 days ago
I bought an i30N from Lewis a week ago and it was a refreshingly simple and easy process. After I had a rather horrendous experience the previous month at a completely different group & brand dealership, I was somewhat cautious, possibly even dubious.
The car was prepped and cleaned exactly on time, and extremely quickly - especially given a bank holiday weekend. I didn't want to use finance and Lewis was happy to accept payment on the day of collection, and there was no annoying high-pressure tactics to try and add thousands to the cost. Only slight hiccup was I thought mats were included and they weren't. This was sorted straight away by Lewis then and there.
To say a light and day difference compared to the other dealership would be an understatement. In fact, this is easily the easiest experience I've ever had - including Tesla's online-only hands off process. Couldn't be happier with the experience!
Dan Clarke
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 1 day ago Hi Dan, we are delighted to hear about the straightforward process you had purchasing your i30N! It is pleasing to know that Lewis was easy to communicate with and ensured you had a 5-star experience at all points of the journey! If you need anything else, please do not hesitate to contact us again!
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4 days ago
Great service, helpful and friendly, Jamie kept me informed and service engineer also gave every detailed explanation with video.
barbara moore
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 day ago Hi Barbara, we are pleased to hear that Jamie was friendly and made sure had a very clear explanation of everything to do with your car! If you need anything else, please do not hesitate to contact us again!
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4 days ago
Highly professional service from start to finish. Friendly knowledgeable staff, especially Mark, made this experience a pleasure.
Jayne Skingley
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 day ago Hi Jayne, we are pleased to hear you had a 5-star experience! If you need anything else, please do not hesitate to contact us again!
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4 days ago
Jamie on the service reception was our initial contact on arrival, he was extremely polite helpful & customer friendly, a young man with a bright future with his attitudeHe deserves the 5 stars which we would like to have given were it not for the disappointment we had with the rest of our experienceas loyal Hyundai customers for the past 25 years in which time my husband & I have purchased many new cars it is very obvious to us the customer service we have always known in the past at Westleigh Motors & Southend Hyundai is sadly lacking at Toomey Hyundai we’ve concluded it is now the occasion to shop elsewhere
Pam Gibson
Toomey Hyundai Southend
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6 days ago
Andrew Wood
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 5 days ago Hi Andrew, thank you for leaving a review! If you need anything else, please contact us again!
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6 days ago
I recently traded in my manual Hyundai I10 for an automatic I10 and was served by the delightful and efficient Lewis who made the whole process stress-free, he is a real asset to Toomey Hyundai. I'm very pleased with my new car and will definitely return there in the future, I would not hesitate to recommend to others.
Michelle Bah
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 6 days ago Good Morning Michelle, we are pleased to hear of the excellent experience you had, exchanging your i10 for an automatic version! We are delighted that Lewis made the process as simple as possible! If you need anything else, please do not hesitate to contact us!
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1 week ago
Jamie gave me top service!
Highly recommended!
Aron Engel
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Aaron, we are delighted to hear about the excellent service you received! If you need anything else, please get in touch!
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1 week ago
Great service from Toomey Hyundia Southend, brought a used Tucson from them. We had no idea what car to buy , we went to most of the dealerships in Southend and surrounding area and in our opinion the dealership was the most professional. We had great service from the team especially from Andy and Dragos .
William James
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Good Morning William, we are pleased that Andy and Dragos were professional and helped you decide on your TUCSON! If you need anything else, please let us know!
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1 week ago
Kieran was very friendly and helpful, and he made the whole process of part exchanging and buying our new car as seamless as possible. Our new car is perfect for us, and came with an excellent warranty for peace of mind. I would definitely recommend Toomey Hyundai.
Dana Rowlands
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 1 week ago Hi Dana, we are glad to hear that Kieran was friendly and made the process as simple as possible! We are pleased you had no issues part-exchanging your car, and we hope you enjoy your new one! If you need anything else, please do not hesitate to contact us again.
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1 week ago
Excellent service from Andy Marshal I had a great experience buying my Hyundai i10 at Toomey Southend. I was sent a video of the car before I came to look at it.
All the staff I met were very friendly too.
Nothing was too much trouble. Would highly recommend Andy if you're looking to purchase a Hyundai
Very much recommend Toomey's!
Michelle Yapp
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Michelle, we are delighted to hear that Andy and the team were welcoming and friendly! We hope you enjoy your i10! If you need anything else, please get in touch!
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1 week ago
Hyundai reg- bc21ofh, had some issues with car, got it sorted straight away from service department, send driver to drop the car, all sorted while driver waited, thank you Charlie for your great service and support 5 stars
amanda britney travel
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Amanda, we are sorry to hear of the initial issues you had with your car, but glad everything was immediately sorted and the team ensured you had a 5-star experience!
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1 week ago
daren stedman
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 1 week ago Hi Daren, we are pleased to know you had a 5-star experience!
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1 week ago
Professional and friendly service. Good location. Easy to findVery happy with their work and the info from the health check. Even cleaned my car for me!
Chun Hong Wu
Toomey Hyundai Basildon
Response from Toomey Motor Group Limited 1 week ago Good Morning, we are pleased to hear about the excellent experience you had with the team at Toomey Hyundai Basildon! We are glad that the team was friendly and your car has come back spotless! If you need anything else, please let us know!
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1 week ago
Speedy service , knowledgeable and friendly staff. Both Charlie and Jamie kept me up to date. I called today and was offered a slot today which was an unexpected bonus. Jamie was professional and courteous throughout.The layout of the showroom is a step up from my previous services (when I did not own a Hyundai). The premisis is spacious and well lit. For the first time I felt able to wait as I felt comfortable whilst waiting in the customer's lounge area which is out the way from the main entrance. Staff (Jamie/Charlie) will check you're ok so you're not forgotten whilst waiting. This is a nice touch. Logging on to the wifi and grabbing a coffee was easy. I'm very happy with service. Having owned premium marks in the past, I can say without a doubt the service is definitely better at Hyundai.
sara haq
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Sara, we are delighted to hear of the 5-star service you experienced from Charlie and Jamie at Toomey Hyundai Southend! We are pleased you felt comfortable and were well attended to throughout your visit! If you need any further assistance, please do not hesitate to contact us again!
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1 week ago
peter feakins
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Peter, we are pleased to hear you had a 5-star experience with Toomey Hyundai Southend! If you need anything else, please let us know!
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1 week ago
Excellent service from Mark S and Lucy very straightforward process
Maggie Brown
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 1 week ago Hi Maggie, we are pleased to hear that Mark and Lucy were able to provide you with an excellent customer experience! If you need anything else, please get in touch!
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2 weeks ago
Bought my new Tucson from Mark Stooshnoff at Toomey Southend. Customer service was excellent and the car is great. Really glad I made the switch to Hyundai
Mark Sambridge
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Mark, we are pleased to hear that Mark provided amazing customer service and that you are loving your Hyundai! If you need anything else, please let us know!
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2 weeks ago
Nice guy Simon, spoke to me and gave me some good advice on purchasing a Nissan.Thank you.
Steve Radley
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Steve, we are pleased to hear that Simon provided you with an excellent experience! If you need anything else, please do not hesitate to contact us again!
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2 weeks ago
Jamie was most helpful and explained everything regarding the repairs carried out on my vehicle.
trevor cody
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Trevor, we are pleased to hear Jamie explained everything in detail regarding your vehicle! If you need anything else, please do not hesitate to get in touch again!
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2 weeks ago
First class service as always…the staff are extremely friendly & helpful especially Jamie who dealt with my car today so Thank you :)
Nikki Harris
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Nikki, we are glad that Jamie and the team ensured you had a great experience! If you need anything else, please get in touch!
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2 weeks ago
The whole experience at this dealership was excellent. The salesman Dragos Tirsar could not have been more helpful. He was attentive, diligent and understanding of our needs making sure the whole process went smoothly.
Nicholas Benton
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Nicholas, we are pleased to hear about the 5-star experience Dragos provided, being caring and attentive throughout! If you need any further assistance, please do not hesitate to contact us again!
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2 weeks ago
Excellent work guys thank you
Jonathan Beacher
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Jonathan, we are pleased to hear you had a great experience! If you need anything else, please contact us again!
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2 weeks ago
Had my service and air con re gassed, was looked after he all the staff and Jamie was very helpful on the service desk. I find all the staff friendly and knowledgeable on their Hyundai vehicles.
Chris Cutmore
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Chris, we are pleased to hear that Jamie and the team made sure you had a 5-star experience! If you need anything else, please let us know!
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2 weeks ago
Thank you Jamie for the quick, friendly and professional service.
Tifu Kamaly
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Tifu, we are pleased to hear about the 5-star experience you received!
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2 weeks ago
Visited the showroom a couple of weeks ago to look for a first car for my kids. Were given great service by Andy who showed us a variety of options and we settled on an i10 which we picked up earlier this week. An entirely fuss free experience. Thank you
Jeremy Nash
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Jeremy, we are delighted that Andy showed you all of your options and ensured you had a 5-star experience! If you need anything else, please get in contact again!
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2 weeks ago
Excellent service talked through everything, been in regular contact Thank you Dragos and Daisy
Claire Hollick
Toomey Hyundai Southend
Response from Toomey Motor Group Limited 2 weeks ago Hi Claire, we are delighted to hear about the 5-star experience you had with Dragos and Daisy at Toomey Hyundai!
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