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4.8
#
1852 Reviews
4.8 Average of 1852 Reviews
  • Robert Onley
    6 hours ago

    We love the Renault Van we brought from Toomey's at Basildon, thank you Paul for all your patience and finding us the perfect one, keeping us informed all the way though. Bob & Lynn

    Toomey Renault Basildon
  • peter belsham
    12 hours ago

    Took car in to have air con re gased. Waited for car. The 2 lads behind service desk, one named Jack, both very friendly and helpful. Whenever I go there always seem happy and nothing too much trouble. Thank you to the lads in parts department, also very polite. Thank you Toomey Renault Southend

    Toomey Renault Basildon
  • Clare Wade
    1 day ago

    Great initial contact and sale with David Reed. Thanks Dave for being friendly, helpful and talking us through the whole sale process. Great handover and follow up care from Steve Moros. The familiarisation with the car was helpful and the handover between both salesmen was seamless. Full credit to Toomey Renault Basildon for great communication within the team. Thank you for your wonderful service.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Hi Clare, we are delighted to hear about the 5-star experience Dave and the team made sure had, and that Steve was also great for showing you everything about the car! If you need any further assistance, please do not hesitate to contact us again!

  • Tom
    1 day ago

    Came to the showroom on Friday to have a look at what car would suit me best, was greeted by a lovely member of staff called Ian he told me all I needed to know, he was very welcoming and informative.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Thank you for your review Tom! We are delighted to hear that Ian provided a welcoming and informative experience throughout your journey with us. If you need additional support please reach out to the team again. Thank you!

  • Carl Simonovitch
    2 days ago

    It’s been a long Journey with Zach and the Toomey team over the last couple years, mainly because I could never decide what I actually wanted but always really like the Dacia Duster. Zach has been brilliant and always stayed in touched, given me honest and sound advice when it come to buying my new car. Zach has been so brilliant, I can’t find a fault other than not giving the car to me for free, he was always helpful, polite and overall brilliant salesman. Hoping he is still around in a couple years when I come back for an upgrade. I recommend the Duster and when visiting Toomey, contact Zach Herring.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning and thank you for your review, Carl! We are delighted to hear that Zach and the Toomey Team ensured you had an excellent experience throughout your journey with us. If you require additional support please reach out to the team again. Thank you!

  • Rob Bentley
    2 days ago

    Thank you Ricky , My first car purchase in twelve years was made a pleasurable and informative experience without any pressure. Would certainly recommend Toomey's of Southend. Thanks again.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Thank you for your review Rob! Ricky will be delighted to hear that during your purchase of your first car in twelve years that he was able to ensure your experience was both pleasurable and informative. If you need additional support please reach out to the team again. Thank you!

  • Adam Burleton
    3 days ago

    I dont usually leave reviews but i wanted to leave a review because of Zack Herring at renault. I Couldn't of had a better experience from the intial consultation and a test drive to picking it up a few weeks later, which i will add was stupidly quicker than we both anticipated due to current demand. I am currently enjoying the new Megane e-tech and it's driving features which help with my mobility tremendously. I think he is a tremendous asset to them with how everything was handled and deserves a promotion and praise just based off my experience alone. If your after a anything ask for Zack when your there.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning and thank you for your excellent and detailed five-star review. We are delighted to hear that Zack ensured you had a positive experience during your initial consultation, test drive and picking up the vehicle. We are assured you will enjoy your new Megane e-tech, if you need additional support please reach out to the team again. Thank you!

  • Russell Hayes
    4 days ago

    You can't improve perfection

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Hi Russell, we are pleased to hear you received a 5-star experience! If you need anything else, please let us know!

  • Tracey White
    4 days ago

    Excellent , Honest and plain sailing customer service from Ricky O'Brien at Toomey Southend.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Tracey and thank you for your review. We are delighted to hear that Ricky ensured you had an honest, plain-sailing customer service experience. If you need additional support please reach out again. Thank you!

  • dannymascarenhas1
    4 days ago

    1st class from Steve MorosHe really helped us a lot . He helped us through the process from start to finish. He made it so easy for us.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 day ago

    Hi Danny, we are pleased to hear that Steve and the team did everything to make the process so simple! If you need anything else, please let us know!

  • Grace Brown
    6 days ago

    Joe was a very professional, friendly and helpful young man! Very knowledgeable!! Helped us find the perfect car!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Hi Grace, thank you for your feedback. We're delighted to hear that Joe was very friendly and helpful, if you have any further questions please feel free to ask.

  • Nigel Walker
    1 week ago

    We turned up one afternoon at Toomey Renault Basildon and were very fortunate to be greeted by Steve Moros. He listened to our requirements and concerns, enabling an immediate test drive to allay our primary worry. We went ahead with purchase of a new Clio that had to be ordered. Steve was very diligent, keeping us informed and arranging delivery for the date we discussed. Finally, Steve conducted a comprehensive handover on delivery. A 5 star performance from start to finish!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Nigel, thank you for your feedback. We're glad to hear that Steve was informative and diligent helping you with your purchase of a new Clio. If you need any further assistance, please don't hesitate to reach out.

  • Sean Lambert
    1 week ago

    Excellent service from Toomey Basildon, thanks Steve for going through everything on my new car an absolute pleasure to do business with you, i definitely recommend Toomey Basildon and especially the service received from Steve the salesman.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Sean, thank you for your feedback. We're glad to hear that Steve provided you with excellent service during the purchase of a new car. If you need any further assistance, please don't hesitate to reach out.

  • Andrew Guerrero
    1 week ago

    Brilliant customer service from the 1st time we arrived to look at cars right through to the moment we collected our brand new car we cannot fault how helpful and friendly everyone at the dealership was especially Zach who took the time to talk us through every little bit of our new car. Would highly recommend

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're thrilled to hear that Zach provided you with brilliant customer service from the moment you arrived to the moment you collected your new car. It's fantastic to know that he took the time to talk you through every detail of your new vehicle, ensuring you felt well-informed and supported throughout the process. Your recommendation is greatly appreciated! If you have any further questions or need assistance in the future, feel free to reach out.

  • Peter Cooper
    1 week ago Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Thank you for your review Peter.

  • Sasha Souto
    1 week ago

    Joe Kumar at Dacia was extremely helpful and went above and beyond to help us, he was very knowledgeable and had a lot of information which answered all of our questions, would definitely recommend speaking to this gentleman about your next car.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Sasha, were thrilled to hear that Joe was extremely helpful and knowledgeable. Thank you for your feedback and recommendation. If you need any assistance in the future, please don't hesitate to ask.

  • Tracey pallett
    1 week ago

    Very good service from Gaurav Kumar. Would definitely recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Tracey, were thrilled to hear that Gaurav provided very good service. Thank you for your feedback and recommendation. If you need any assistance in the future, please don't hesitate to ask.

  • Lisa Aylett
    1 week ago

    I was introduced to Zack Herring at Toomey Renault through my husband,who has always dealt with him when purchasing his cars. I felt very welcomed on arrival and Zack was very helpful informative about my choice of vehicle. He explained what options and products were available and how they worked to my advantage. I couldn't have asked for a more easy and pleasant experience when purchasing my vehicle.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 6 days ago

    Good morning Lisa, we're thrilled to hear that Zack made you feel very welcome and was informative throughout your car-buying process. Thank you for taking the time to leave your feedback. If you need any assistance in the future, please don't hesitate to ask.

  • Jodie Ruskin
    1 week ago

    Very happy with Micheal daws made things very easy very polite we think he should be prised would recommend to.eys every time but Micheal to us was worth he's weight in gold five stars is not good enough I would say 10 stars thank you Micheal Tina Ian Jodie

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Hi Jodie, thank you for your feedback and recommendation. We're glad to hear that Michael made things very easy for you, if you have any questions in the future please feel free to ask.

  • Lauren Armstrong
    1 week ago

    Joe was great, very helpful and couldn’t do enough for me even until the day I collected the car. Great service!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Lauren, we're delighted to hear that Joe was very helpful all the way up to the day you collected your car. Thank you for your feedback, if you need any assistance in the future please don't hesitate to ask.

  • Reece Wakefield
    1 week ago

    Was seen by Michael in the Dacia showroom, he was very friendly and helpful, could not recommend him enough.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 6 days ago

    Hi Reece, thank you for your feedback. We're delighted to hear that Michael was very friendly and helpful, if you have any further questions please feel free to ask.

  • James Heatherson
    1 week ago

    Buying a car couldn’t have been so easy, thanks to Steve at Renault Toomeys making the whole process very straightforward and easy, also kept me updated with the progress of the purchase of my Renault Clio.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning James, we're delighted to hear that Steve made you car-buying experience very easy and straightforward. Thank you for leaving your feedback and if you need any assistance in the future, please don't hesitate to ask.

  • C P
    1 week ago

    Excellent service and communication from Dan Casson.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    good morning, we're delighted to hear that you received excellent service and communication from Dan Casson. If you need any assistance in the future, please don't hesitate to ask.

  • barry hibbard
    1 week ago

    Nothing

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thanks for the 5 star review!

  • Lyndsay Dudley
    1 week ago

    Love the Arkana! Thank you Steve for everything!!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Lyndsay, we're delighted that you love your Arkana! If you need any assistance in the future, please feel free to reach out.

  • Gill Driver
    1 week ago

    Great experience with Dan Casson, very helpful and informative. Saw the car we wanted, made an enquiry, test drove it, bought it!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Gill, thank you for sharing your feedback. We're glad you had a great experience with Dan Casson, and that your process was very easy! If you need any further assistance, please feel free to reach out.

  • Adam May
    1 week ago

    Thank you Zach and Lee for the excellent service you provided me and my Fiancee, we are extremely happy with the new car!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Adam, thank you for your kind words! We're delighted to hear that Zach and Lee provided you and your fiancée with excellent service. If you have any further questions or need assistance in the future, feel free to reach out.

  • Derek Nunn
    2 weeks ago

    Very friendly and knowledgeable. Extremely helpful. We dealt with zach when buying our car,a real pleasure. When it's time to change our car we'll definitely go back.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're thrilled to hear that Zach provided you with excellent service. It's great to know that he was friendly, knowledgeable, and extremely helpful. If you have any questions in the future, please don't hesitate to ask.

  • Ray Surridge
    2 weeks ago

    Great salesman

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Ray, thanks for the feedback! If you need any help in the future, please feel free to reach out.

  • Gill Whitehead
    2 weeks ago

    Great customer service at Toomey Renault Basildon. Would highly recommend Dave Reed. Found him very helpful from the moment my husband and I stepped into the showroom. He explained every detail required, and made us feel at ease, with no pressure put upon us. Many thanks to Dave, we are looking forward to our new vehicle.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Hi Gill, thank you for sharing your experience! We're thrilled to hear that you had a great customer service experience at Toomey Renault Basildon, particularly with Dave Reed. It's wonderful to know that Dave was helpful, informative, and made you feel at ease throughout the process. We truly appreciate your recommendation!

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